This is where you find the current state of Cuttlefish and the parts of it you use every day — and how to reach us quickly if something isn't working the way it should.
We'd rather be straight with you than show a green light that doesn't mean anything. This page doesn't auto-refresh a live health feed, so we won't pretend it does — here's exactly where the most current information lives instead.
The clearest signal is in front of you. Cuttlefish tells you in the moment when a model, a connection, or an action can't complete, and explains why in plain language rather than failing silently. Settings includes a Help & Support area where you can copy a redacted diagnostic summary to share with us.
When we ship a fix, a change, or a new capability, it lands in the release notes. If something behaved differently than you expected, the notes are the fastest way to see what moved and which version you should be on.
If a wider issue is affecting people, the quickest path is to write to support and ask. We answer questions about sign-in, billing, and anything that looks broken, and we'll tell you what we know.
Here's what each part of the product does, described the way you actually experience it. If something feels off, this is a good way to pin down which area to mention when you reach out.
Getting into your account on the desktop app and the web companion, including single sign-on and team invites for organizations. When this works, you simply land in your workspace.
Plans, subscriptions, invoices, and the secure checkout that runs through our payment provider. This is where you upgrade, manage a team's seats, and review what you've been charged.
Live streaming answers, ongoing work that continues in the background, and popping any piece of work into its own window so you can keep going elsewhere. This is what makes Cuttlefish feel responsive and always-on.
The main conversation, with answers and tool results streaming in. You choose the model per task — cloud or one running privately on your own machine — and switch mid-conversation whenever you like.
The quiet floor that keeps you in control: consequential actions ask before they happen, you grant and revoke permissions, and every action leaves a tamper-proof record you can read. When this is healthy, you barely notice it.
Building and refining documents and pages, and sharing work with others under clear scopes and decisions. This covers generating a document and inviting a teammate into the same piece of work.
The phone companion that lets you approve or deny something when you're away from your desk, with each command signed end to end. This is how work keeps moving while you're out.
The Cuttlefish site you're on now and the web app at app.getcuttlefish.app, including downloads and updates. When these are up, you can reach Cuttlefish from any browser.
A little detail goes a long way. These three steps get the right information to the right place so we can help quickly.
Open Settings, then Help & Support, and copy the redacted report details. It captures what we need without exposing your secrets — never include passwords, keys, sign-in tokens, or local file contents.
Write to support with what you saw, when it started, and which area it touched. Paste in the diagnostics from the previous step if you have them — it helps us reproduce the issue faster.
If you've discovered a vulnerability or anything that could put data at risk, send it to the security mailbox instead of support so it reaches the right people right away.
Reach support for sign-in, billing, and anything that looks wrong, or check the release notes to see what's changed.